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Canada Post Parcel Services

Overview of delivery standards

La Maison du Savon de Marseille uses Canada Post to deliver its products in the best conditions. 

GO TO THE Canada Post WEBSITE

DELIVERY ZONE
MAJOR URBAN CENTERS
Local up to 2 days
Regional 3 days and up to 5 days
National 4 days and up to 9 days
SECONDARY CENTERS
Local 2 days
Regional up to 6 days
National up to 12 days
NORTHERN REGIONS AND REMOTE CENTERS*
Local 8 days*
Regional 6 days and up to 13 days*
National 7 days and up to 13 days*

*Working days. Subject to certain exceptions.

1 / Processing and Shipping of the order

We ship orders from Laval, Quebec within three business days of the date of purchase. Weekend orders are dispatched within three business days of Monday. "Business days" do not include statutory holidays in Canada and Quebec.

2 / Shipping costs

We use Canada Post to ensure high quality service, prompt delivery and safe handling. For simplicity, we offer a fixed shipping fee of $ 15 regardless of the location in Canada. However, Canada being the second largest country in the world, delivery times may vary depending on the place of delivery. Shipping costs will be free of charge for any order up to 75$ (without taxes).

3 / Duties, taxes and charges on shipments

Please note that the shipping costs we collect do not include import taxes, brokerage taxes, international taxes, or customs fees.

4 / Questions

You can contact our customer service at +1 450 978 0013 or send an email (contact@maisondusavon.ca)