Canada Post Parcel Services
Overview of delivery standards
La Maison du Savon de Marseille uses Canada Post to deliver its products in the best conditions.
|MAJOR URBAN CENTERS|
|Local||up to 2 days|
|Regional||3 days and up to 5 days|
|National||4 days and up to 9 days|
|Regional||up to 6 days|
|National||up to 12 days|
|NORTHERN REGIONS AND REMOTE CENTERS*|
|Regional||6 days and up to 13 days*|
|National||7 days and up to 13 days*|
*Working days. Subject to certain exceptions.
1 / Processing and Shipping of the order
We ship orders from Laval, Quebec within three business days of the date of purchase. Weekend orders are dispatched within three business days of Monday. "Business days" do not include statutory holidays in Canada and Quebec.
2 / Shipping costs
We use Canada Post to ensure high quality service, prompt delivery and safe handling. For simplicity, we offer a fixed shipping fee of $ 15 regardless of the location in Canada. However, Canada being the second largest country in the world, delivery times may vary depending on the place of delivery. Shipping costs will be free of charge for any order up to 75$ (without taxes).
3 / Duties, taxes and charges on shipments
Please note that the shipping costs we collect do not include import taxes, brokerage taxes, international taxes, or customs fees.
4 / Questions
You can contact our customer service at +1 450 978 0013 or send an email (firstname.lastname@example.org)